📦 Shipping & Delivery Policy

At Lotus Garden Guest House, we are committed to providing a smooth and transparent shopping and delivery experience for our guests and online customers.

🛍️ Items We Ship

We currently offer shipping for:

• Gift vouchers

• Handmade local crafts and souvenirs

• Wellness and Herbel products (if applicable)

If you're unsure whether an item qualifies for shipping, please contact us directly.

🚚 Delivery Timeframes

• Domestic Shipping (India):
  Orders are typically delivered within 5–7 business days after dispatch.

• International Shipping:
  Delivery takes approximately 10–21 business days, depending on the destination and customs clearance.

Please note that delays may occur due to unforeseen circumstances (e.g. holidays, strikes, weather, customs).

💸 Shipping Charges

• Domestic orders (India): Flat rate of ₹150

• International orders: Calculated at checkout based on destination and package weight

📬 Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and link to monitor your delivery status.

❗ Important Notes

• We do not ship to P.O. Boxes or military addresses.

• Customers are responsible for any customs duties, taxes, or import fees incurred during international shipping.

• If your parcel is lost or delayed, please contact us within 7 days of the expected delivery date.

If you do not offer shipping (yet), here's a simpler alternative:

📦 Shipping & Delivery

We currently do not offer shipping of any products or services. All bookings and purchases (including gift vouchers) must be completed on-site at Lotus Garden Guest House or through our verified booking platforms.

If you have questions about purchasing items or reserving services remotely, feel free to contact us at
📧 lotusgardenguesthouse@gmail.com